Terms & Conditions
100% Satisfaction Guaranteed
Our products are produced to the highest of quality standards. Our manufacturers meet ISO 9001 manufacturing standards to ensure a quality product that will meet or exceed the brand name equivalent. All cartridge page yields are rated at 5% coverage (a double spaced typed text document with one inch margins). If you are printing heavy text and/or pictures your actual page yield will be affected dramatically. If you encounter any trouble installing or errors while using our products please call our store during business hours (803-774-2600) or view our troubleshooting tips in the FAQ section of this website. Our products are backed by our 100% 1 Year Guarantee against defect from normal usage. If you need to make a return please contact our store for a Return Authorization or complete the online RMA Request. Shipping charges paid are not refundable and the you are responsible for return shipping for all refunds. All exchanges will receive free shipping back to you. All Defective items will be replaced at no charge. All products purchased on-line may also be returned at our store location for refund or exchange.